Contact us

Welcome

Hi and Welcome to my etsy Shop.

I try to make high quality bridal hair pieces that are all put together, and stitched by hand. More items will follow soon!

Thanks for visiting my shop and hope to see you again soon!

Shipping details

Shipping costs vary throughout the entire world. Every item will be send securely in a box. For more detailed shipping information please convo me first so i can alter or create a custom listing for you with the correct shipping information for you.

------>> International Buyers USA, Canada & Australia <<--------
Please be aware that shipping will take at least 10 - 20 business days. There could also be additional delays due to customs.

If you need more shipping information or have any questions regarding shipping times or rates please contact me in advance before purchasing!

I can not be held responsible for any shipping delays or missing packages. I pack my shipments very securely and once it is shipped I am not responsible with anything that happens during the handling of the package to it's destination.

{ IMPORTANT }
Packages send do not have track & trace. If you would like a trackable service please contact me prior to purchasing. Packages can also be insured against a higher shipping fee.

The Buyer is responsible for all country import tax and duties. I do not mark my packages as a gift or sample.

Refunds, returns & exchanges

{ Regular Orders }

I accept Returns, If of course the item arrives damaged, please contact me within 7 days of arrival of the package with pictures of you damaged package so I can start a investigation with the postal service.

If there is any issue with the design upon arrival of the package please contact me within 7 days after receiving the item, explaining your problem. I will do my best to help you solve the issue.

General returns of pieces sold are not accepted due to the delicate nature of the designs and because they are specially made to order. All pieces are completely hand crafted and therefore there can be slight differences in the designs.

{ Custom Orders }

I only take on custom design based on my own original designs. Any changes modifications are accepted.

Custom designs will be arrived before they are shipped. Throughout the designing process there will be pictures made and send to the customer. After the final approve has taken place the piece gets shipped. Custom order may NOT be returned, because they are specially designed for that customer. If of course the item arrives damaged, please contact me immediately with pictures of you damaged package so I can start a investigation with the postal service.

{ General Information }

Please note I can not be held responsible for any damages, losses, and not delivered items. Please contact me as soon as possible if you have a problem with you shipment so this can be sorted out with the postal service.

Additional information

{ Rush Orders }

If you have a rush order, please let me know before purchasing when you need the item. Include for example your wedding date.

{ General Information }

Please note I can not be held responsible for any damages, losses, and not delivered items. Please contact me as soon as possible if you have a problem with you shipment so this can be sorted out with the postal service.

SIBO Designs Handmade Bridal Hair Accessoires & Veils

Welcome!

SIBO Designs creates high quality completely handmade bridal accessories and veils made in the Netherlands. I try to be unique in all my designs and am so proud to have had many brides all over the world.

Thank you so much for visiting! :)